Organisational Behaviour
Define Organisational Behaviour and explain it's models. Organisational behaviour is primarily concerned with that aspect of human behaviour which is relevant for organisational performance. It studies human behaviour at individual level, group level, and organisational level. It applies the knowledge gained about individuals, groups, and the effect of organisation structure and organization culture on behaviour towards the end of making organisations work more effectively. It is concerned with understanding predicting, and influencing human behaviour in organisational settings. define according to Luthans, "Organisational behaviour can be defined as how the understanding, prediction and management of the human behaviour affect the performance of the organisations.
Models of Organisational Behaviour The following four models of organisational behaviour are as follows:
A. Autocratic model
B. Custodial model
C. Supportive model
D. Collegial model
Autocratic model
In an autocratic model', the manager has the power to command his subordinates to do a specific job. Management believes that it
knows what is best for an organization and therefore, employees are required to follow their orders. The psychological result of
this model on employees is their increasing dependence on their boss. Its main weakness is its high human cost.
Custodial model
This model focuses better employee satisfaction and security. Under this model organisations satisfy the security and welfare
needs of employees. Hence, it is known as custodian model. This model leads to employee dependence on an organization rather
than on boss. As a result of economic rewards and benefits, employees are happy and contented but they are not strongly
motivated.
Supportive model
The supportive model depends on 'leadership' instead of power or money. Through leadership, management provides a climate to
help employees grow and accomplish in the interest of an organization. This model assumes that employees will take
responsibility, develop a drive to contribute and improve them if management will give them a chance. Therefore, management's
direction is to 'Support' the employee's job performance rather than to 'support' employee benefit payments, as in the custodial approach. Since management supports employees in their work, the psychological result is a feeling of participation and task involvement in an, organization.
Collegial model
The term 'collegial' relates to a body of persons having a common purpose. It is a team concept. Management is the coach that builds a better team. The management is seen as joint contributor rather than as a boss. The
employee response to this situation is responsibility. The psychological result of the collegial approach for the employee is
'self-discipline'. In this kind of environment employees normally feel some degree of fulfillment and worth while contribution.
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